Shipping policy

Designed to move with you — from order to delivery.

We aim to make your experience simple, transparent, and reliable.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time

Delivery times vary depending on your location:

Please note that shipping times are estimates and may vary due to external factors such as customs or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location.

We may offer free shipping promotions from time to time.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

You can use this to follow your package every step of the way.

International Shipping

We ship to most countries worldwide.

Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the customer.

Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to factors beyond our control.

If your order is significantly delayed, please contact us and we will assist you.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date).

We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, feel free to reach out: support@inllie.com

We’re here to help — with care, clarity, and attention.

Your cart is empty