Warranty
At inllie, we design products to be worn every day — with comfort, care, and reliability.
We stand behind the quality of our products and offer a limited warranty covering manufacturing defects under normal use.
Warranty Coverage
This warranty covers defects in:
- Materials
- Workmanship
- Manufacturing issues
Under normal use conditions.
Warranty Period
All inllie products are covered by a 12-month limited warranty from the date of delivery.
What’s Not Covered
This warranty does not cover:
- Normal wear and tear
- Cosmetic damage (scratches, dents, discoloration)
- Damage caused by misuse, accidents, or improper care
- Water damage due to improper use
- Unauthorized repairs or modifications
- Loss or theft
How to Make a Warranty Claim
If you believe your product is defective, please contact us with:
- Your order number
- A description of the issue
- Photos or videos showing the problem
Our team will review your request and respond as quickly as possible.
Resolution Options
If your claim is approved, we may offer one of the following:
- Replacement product
- Repair (if applicable)
- Store credit
The solution will depend on the nature of the issue and product availability.
Shipping for Warranty Claims
Customers may be responsible for shipping costs related to warranty claims unless otherwise specified.
If a replacement is issued, we will cover the cost of shipping the replacement item.
Additional Notes
This warranty applies only to products purchased directly from inllie or authorized channels.
Proof of purchase is required for all warranty claims.
Contact Us
If you have any questions about your product or warranty coverage, feel free to reach out:
We’re here to help — with care, clarity, and attention.